I already have an AiM login, where should I login?

Enter Customer Requests

Our customer request page is supported on both MACs and PCs.

I don't have an AiM login, where can I request one?

Request for Customer Login to AiM

Enter information for customer login to AiM. With AiM login, Texas State Staff or Faculty can enter requests for work.

Where can I change or add account information to a work order?

Change Account Number

When your Organization or Department replaces an account, receives a new account or needs to remove accounts in AiM, use this form to notify Facilities Support Services.

Are there step-by-step Instructions for AiM?

For step-by-step instructions regarding how to navigate AiM and Ready Request, please reference the Ready Request User Guides.