Facilities Support Services

Facilities Support Services

Empowering Facilities Operations Through Integrated Business Solutions

Facilities Support Services is the administrative and operational backbone of the Facilities division. We provide centralized business, technology, and spatial management services that enable our facilities teams to maintain, enhance, and innovate across campus safely and efficiently.

Core Services

• Facilities IT Systems Administering and optimizing the technical infrastructure, software applications, work order management systems, and specialized hardware that keep Facilities operations running seamlessly.
• GIS Services (Geographic Information Systems) Mapping, modeling, and analyzing spatial data across campus grounds, utilities, and infrastructure to support master planning, maintenance tracking, and critical decision-making.
• University Space Management Maintaining accurate records of university facilities, room assignments, square footage, and functional space usage to optimize campus physical resources and support reporting requirements.
• Customer Service Serving as the primary point of contact for service requests, inquiries, and general assistance, ensuring clear communication and prompt delivery across all facilities needs.
• Quality Assurance Establishing operational standards, auditing service delivery, and reviewing processes to drive continuous improvement and ensure high-quality facilities outcomes.
• Business Services Managing central financial and administrative functions, including budgeting, procurement coordination, vendor contracts, and division-wide compliance.

Together, these areas deliver reliable, customer-focused services that advance the university’s mission.